Mail: jbove@rtbit.com   Phone: (612) 246-3957

    Services

    RTB IT, Inc. Your Full Service IT Department

    Below you will find a complete listing of our core services and offerings so that you can focus on growing your business.  Some items may link to more in depth pages for further explanation of the offering.  Browse through and don’t hesitate to get in touch with any question you may have.  We thrive on creating the best combination of solutions to fit your needs.

    Tailored Solutions

    In todays’ day and age technology is paramount to staying ahead of the curve in any field. No matter what service you provide speed and reliability are key to meeting client expectations. However, these demands can weight a business down, especially early on. Why not let a management team of IT professionals take this worry off your plate. We can tailor a custom solution for any need that is strategic, scalable, and affordable. That way you can focus on growing your business without the hassle of a maze of IT options.

    • Proactive services
    • 24/7 help desk support
    • Maximum uptime
    • Enhanced productivity
    • Predictable budget
    • Monitoring and maintenance
    • and so much more!

    Unless you’re in the same business as us than you don’t want to spend your time monitoring database or email logs, workstation setups be they physical or virtual, or ensuring server software is up to date. Allow RTB IT to become your technology partner so that you can focus on growing your business and bottom line.

    RTB IT Care

    This option brings together a suite of services and features designed to keep your technology solution humming along a peak performance day and night.  We will customize a strategy for monitoring your network 24/7 all the while taking steps to eliminate issues before they arise.  And in the event anything should occur our monitoring will allow for rapid identification and resolution.

    • Server remediation and monitoring
    • Email flow monitoring
    • Internet connection monitoring
    • Microsoft OS critical patch management
    • Case management
    • Event analysis
    • Drive space monitoring
    • Workstation asset reporting
    • Software asset reporting
    • Antivirus scanning & reporting
    • Unlimited purchasing support
    • Backup monitoring & maintenance
    • Exchange preventative maintenance
    • Citrix/Terminal server maintenance & administration

    By taking advantage of our RTB IT Care program your customized technology solution along with ongoing support is yours for a flat monthly or annual fee.

    Website Solutions

    Are you looking to put yourself out there on the internet, or perhaps you are already and are simply want to update the look and feel of your site? RTB IT, Inc. has over ten years experience in web application development with a heavy dose of WordPress in the last 5. We pride ourselves on producing highly effective sites quickly that meet the client’s goals and are easy to maintain. Along with that we try to offer options to fit budgets of all sizes. Key to that is our library of themes that we’ve built up and curated over time, each has been vetted and provides a solid stylistic as well as functional site solution be it simply informational or an eCommerce sales site that you need to be the face of your business. These themes also make excellent starting points for completely custom designs as well if you already have something in mind. Regardless of the theme you can be sure your site will be built with the following in mind:

    • Modern Coding Conventions that help maintain an issue free environment.
    • SEO Optimization and Maintenance so that your customers can find you.
    • Robust ECommerce features to grow you bottom line.
    • Mobile display considerations so your site pops no matter what device a visitor is using.

    Designers and Agencies: Perhaps you are a designer or agency that doesn’t have the time to address the development aspects of a website build. We can translate your design into a beautifully rendered, mobile friendly, functional website ready to get the word out and grow your client’s brand be it simply informational or with eCommerce. Flexible plans can be accommodated in these cases due to factors such as maintenance, feature set, and hosting.

    Custom Feature Development: Beyond full site solutions we offer custom WordPress development at an affordable rate for the one-off times when you need a little something extra. No matter if its extending WordPress with custom post types or templates, device side java-script features, custom maps, or integration with external APIs we’ve dealt with it before and can provide an honest quote and timeline for the job.

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    Backup and Disaster Recovery

    Have you ever broken into a cold sweat at the thought of your data disappearing unexpectedly?  Maybe not, but just think about losing all the information needed to operate your business.  Times like this can be extremely trying especially if obligations are missed the consequences can be disastrous.   RTB IT can implement a solid layer of protection and redundancy to make sure your data is always at your fingertips.

    • Data backup services – secure essential business data in your devices
    • Redundancy – we make a backup of your backups for maximum protection
    • Extensive report – a thorough data backup history at your fingertips
    • Fast recovery – restore your critical data within hours, not days
    • Offsite storage – your backups are safe in our remote data center
    • Built-in retention policies – avoid heavy fines by staying compliant with regulations

    Make sure your data is protected from the even the most unforeseen disaster, invest in backup and recovery solutions with RTB IT so that you’ll never know the very real pain of data loss.

    IT Consulting

    Sometimes you’re not sure how technology can help your business.  Perhaps this is the first time you’ve found the need for IT or maybe you’re on the brink and ready to scale.  RTB IT will help you in developing and implementing a technology roadmap that takes into account your needs and goals.   And gets you there with the least amount of risk and cost.

    • Vendor-agnostic solutions – based on technology expertise, best practices, and industry standards
    • Technology and business acumen – a unique mix often missing from other IT service providers
    • Full IT Services – including planning, procurement, implementation, and ongoing management

    No matter what step you’re ready to take let RTB IT help you make the right choice when it comes to your technology strategy.

    Cloud Services

    The cloud is truly everywhere these days and everyone can take advantage of its features.  Generally speaking, cloud-services can include hosted servers or desktops and SaaS (software as a service).  These are accessed via a subscription or pay-per-use contract.  Couple this with the fact that cloud services can basically scale on demand you end up only paying for what you use any given month.

    • 99% uptime
    • Stable hardware
    • Network expansion on an as needed basis
    • Automatic updates, upgrade, and backup
    • File access from anywhere at anytime
    • Enhanced productivity
    • Lower IT expenses
    • …and so much more!

    While its not the ideal fit for all businesses, cloud computing is a young and growing field.  New products and opportunities are coming online every month and we at RTB IT are always looking out for better ways to service our clients.

    Virtualization

    There is no longer a need to physically maintain your IT resources in house anymore.  Using just an internet connection you can have access to virtualized instances operating systems, servers, desktops, laptops complete with the needed applications. And all of this can be remotely stored in a data center so that you don’t have to take up any room with hardware of your own

    • Reduced costs – by eliminating the need to purchase expensive hardware and software
    • Increased uptime – more uptime means more productivity and profitability
    • Better disaster recovery – become fully functional quickly after disasters
    • Green credentials – less hardware translates into lower electricity bills

    Hosted Solutions

    The world of technology and software is constantly changing and one of the biggest challenges for any IT department is staying ahead of the curve.  Hours spent investigating solutions and updating servers can take significant time away from an already thin team.  RTB IT can take some of the load off your in house IT team freeing them up to tackle more business centered tasks.  We can offer hosted Exchange and SharePoint servers as well as other custom applications.  And since we host them you don’t have to worry about maintenance, backups, or recovery we take care of that and you simply make use of the technology.

    • Hosted Intuit QuickBooks – advanced accounting and financing application
    • Hosted Microsoft Exchange – powerful email management application for all your email needs
    • Hosted Microsoft SharePoint – promote teamwork and simplify collaboration
    • Custom Application Hosting – tailor-made service that supports all your business needs
    • Telecommunications services.

    Microsoft Office Solutions

    Now you can have all your favorite Microsoft Office applications in online form with Office 365.  Your entire team will have access to the same content from anywhere in the world complete with collaboration tools for both your team and clients.  Get access to Word, Excel, PowerPoint, OneNote and more all via your browser and all for one monthly fee.

    • Access to your files and documents from anywhere at anytime
    • Seamless collaboration even in remote working conditions
    • Online versions of Microsoft Word, Excel and PowerPoint, amongst others
    • File storing and sharing with 1TB storage
    • Higher seat limit of 300 employees for greater business value
    • Mailboxes with abundant storage
    • Digital storytelling tools to create reports and presentations
    • Corporate social network for better collaboration
    • Advanced communication tools like IM, web conferencing and multi-party data sharing
    • Scalability in adding more solutions or moving to a different plan
    • Security solutions including antivirus and anti-spam
    • 99% uptime and 24/7 support

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